AC Pipe & Equipment LLC ("Company," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit acpipe.com or use our services. By using our website, you consent to the practices described here. If you do not agree, please do not use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: name, email address, phone number, company name, billing and shipping addresses, and other identifying details you provide when you contact us, request a quote, or transact with us.
- Transaction Information: details about pipe you offer to sell us or products you purchase, along with related correspondence.
- Payment Information: payment or banking details processed through third-party payment providers.
- Technical Data: IP address, browser type, device information, and usage data collected through cookies and similar technologies.
- Communication Data: any correspondence or customer support inquiries.
2. How We Use Your Information
- To provide, manage, and improve our buying, recycling, and sales services.
- To respond to inquiries and prepare quotes for pipe we purchase or products we sell.
- To process transactions and payments securely.
- To verify identity and prevent fraud.
- To send account-related communications and, where permitted, updates you can opt out of at any time.
- To comply with legal obligations and enforce our terms.
3. Sharing Your Information
We do not sell your personal information. We may share it with:
- Service Providers: payment processors, hosting providers, and logistics partners that help us operate.
- Legal Compliance: authorities or regulators when required by law or to protect rights and safety.
- Business Transfers: in connection with a merger, sale, or transfer of company assets.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze website traffic, and improve our services. You can manage cookie preferences through your browser settings. We may use analytics tools such as Google Analytics to understand site usage.
5. Data Security
We implement industry-standard measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no online platform is completely secure, and we cannot guarantee absolute security.
6. Your Rights & Choices
Depending on your location, you may have the right to access, update, or delete your personal information, opt out of marketing communications, restrict certain processing, or request a copy of your data. To exercise these rights, contact us at sales@acpipe.com.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Children's Privacy
Our services are not intended for individuals under 18, and we do not knowingly collect information from minors. If you believe we have inadvertently done so, please contact us for removal.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
10. Contact Us
Questions about this Privacy Policy or our data practices? Contact us at sales@acpipe.com or (661) 303-3434.